Privacy Policy

Contact

This policy describes LiftSmart. For privacy, access, correction or deletion requests, contact the LiftSmart operator at enquiries@csafetysolutions.co.za.

Information processed

LiftSmart processes account information such as your name, email address and role; lift plans, equipment and inspection records; assessment-team details and signatures you enter; uploaded certificates; AI conversations; and support, deletion and content-report requests. Hosting and authentication services also process technical request, device/browser and diagnostic information.

How information is used

Information is used to provide authentication and access controls, manage lifting-operation records, generate exports, answer AI questions, maintain the service, and respond to support and privacy requests. Only enter information you are authorised to share. Do not enter passwords, unnecessary personal information or confidential client details in the AI assistant.

Service providers and access

LiftSmart runs on Base44, which provides hosting, data storage, authentication and AI services. AI messages are processed by Base44 and its AI service providers to generate responses. Administrators handle account requests and content reports. Operational records are shared with authorised users of this LiftSmart workspace; this version does not provide separate organisation workspaces. Exports or files you share are outside the app's access controls.

Base44 privacy information

Storage and deletion

Records remain stored while needed to provide the service or while the operator must retain them for an applicable legal, safety or contractual obligation. You can request deletion of your account and associated personal data using the deletion page below, without signing in. The operator verifies ownership before deleting data. Deletion includes account information, associated AI conversations, uploads and personal information in operational records unless a specific retention obligation applies. If information must be retained, support must explain the information, purpose and applicable retention period to you.

Any organisation-specific statutory retention schedule for lift records must be confirmed with support. Deletion requests are processed by an administrator; submitting a request does not immediately delete your account.

Security and your choices

Network connections use HTTPS. App access is restricted to authenticated users and role-based permissions; this does not make any system risk-free. You may request access or correction by email and stop using the service. AI content can be reported from its message in the app. The service worker caches static application assets, not API responses; current records and saving require a network connection.